|Starting July 7 2016, only institutional clients using a U of Sask CFOAPAL or PCARD will be eligible to purchase all items listed on this site, https://ccs.usask.ca. Why the change? See /retailinstitutionalrestructuring for details.|
IT Technical Services no longer has technicians on Campus. If you are looking for service for a personally owned machine please find the appropriate service provider for the manufacturer of your computer below.
Please note that manufacturer warranties only cover faults in original hardware (unless you have an accidental damage warranty). Customer initiated hardware additions and software issues are not covered by manufacturer warranties. A part must be diagnosed as defective and be replaced by an authorized technician in order for it to be covered under a manufacturer warranty. Any services done on a unit outside of warranty will have charges associated with it. Also hardware services done by a non-authorized technician will void your warranty.
To expedite your service you should have the following information available when contacting a service provider:
• The Make/Model of the equipment in question
• The Serial number
• A description of the problem (write down the error code if one appears, or take a video or picture of the issue)
Depending on the manfacturer of your computer there are different service options available. Please consult the list below:
ASUS does not have a service provider in Saskatoon. You will have to contact ASUS directly online or call 1-888-678-3688.
Dell does not have a service provider in Saskatoon. You will have to contact Dell directly online or call 1-888-678-3688.
2323 8th Street East
Lenovo does not have a service provicer in Saskatoon. For assistance with Lenovo brand hardware you will have to contact Lenovo directly online or call 1-800-565-3344.
Microsoft does not have a service provider in Saskatoon. You will have to contact Microsoft directly online or call 1-800-876-8533.
Toshiba has one authorized service provider in Saskatoon.WBM Office Systems
Some issues are not covered under the manufacturer hardware warranty. These issues include but are not limited to:
• Data Recovery (you can find information on data recovery here)
• Data Backup
• Data Transfer
• Operating System Reinstalls
• Corrupted Files
• Any End User Damage to the equipment such as drops, spills, excessive tension on adapters