U of Sask ICT Acquisitions
Room 20 Place Riel, 1 Campus Dr
tel: 306-966-2014, fax: 306-966-4230
World Wide Web: http://ccs.usask.ca
Starting July 7 2016, only institutional clients using a U of Sask CFOAPAL or PCARD will be eligbile to purchase all items listed on this site, http://ccs.usask.ca. Why the change? See http://ccs.usask.ca/retailinstitutionalrestructuring for details.

Personal Hardware Repairs

ICT Technical Services no longer has technicians on Campus. If you are looking for service for a personally owned machine please find the appropriate service provider for the manufacturer of your computer below.

Please note that manufacturer warranties only cover faults in original hardware (unless you have an accidental damage warranty). Customer initiated hardware additions and software issues are not covered by manufacturer warranties. A part must be diagnosed as defective and be replaced by an authorized technician in order for it to be covered under a manufacturer warranty. Any services done on a unit outside of warranty will have charges associated with it. Also hardware services done by a non-authorized technician will void your warranty.

To expedite your service you should have the following information available when contacting a service provider:

• The Make/Model of the equipment in question
• The Serial number
• A description of the problem (write down the error code if one appears, or take a video or picture of the issue)

Depending on the manfacturer of your computer there are different service options available. Please consult the list below:

Apple

There are two Apple Authorized Service Providers in Saskatoon.

1. FACT by Powerland Saskatoon
http://powerland.ca/
216 - 33rd Street West
Saskatoon, SK
S7L 0V1
(306) 664-3228


2. NeuralNet Interactive
http://www.neural-net.ca/
#62-2325 Preston Avenue S.
Saskatoon, SK
S7J 2G2
service@neural-net.ca
(306) 651-1400


ASUS

ASUS does not have a service provider in Saskatoon. You will have to contact ASUS directly online or call 1-888-678-3688.

Dell

Dell does not have a service provider in Saskatoon. You will have to contact Dell directly online or call 1-888-678-3688.

Hewlett Packard

There are two HP authorized service providers in Saskatoon.

1.FACT by Powerland Saskatoon
http://powerland.ca/
216 - 33rd Street West
Saskatoon, SK
S7L 0V1
(306) 664-3228


2. London Drugs
2323 8th Street East
Saskatoon, SK
S7H 0V4
(306) 664-3228


Lenovo

Lenovo has a service provider in the city for all THINK branded (corporate model- for example T450, T530, etc.) computers.

FACT by Powerland Saskatoon
http://powerland.ca/
216 - 33rd Street West
Saskatoon, SK
S7L 0V1
(306) 664-3228


For all other Lenovo brand (IDEA branded, consumer models) hardware issues you will have to contact Lenovo directly online or call 1-800-565-3344.

Microsoft

Microsoft does not have a service provider in Saskatoon. You will have to contact Microsoft directly online or call 1-800-876-8533.

Toshiba

Toshiba has one authorized service provider in Saskatoon.

WBM Office Systems
http://www.wbm.ca/saskatoon
104 3718 Kinnear Place
Saskatoon, SK
(306) 664-2686



Some issues are not covered under the manufacturer hardware warranty. These issues include but are not limited to:

• Data Recovery (you can find information on data recovery here)
• Data Backup
• Data Transfer
• Operating System Reinstalls
• Corrupted Files
• Any End User Damage to the equipment such as drops, spills, excessive tension on adapters



If your computer is out of warranty we still recommend you have your unit looked at by an authorized service provider as they will be able to diagnoze your issue much faster and be much more likely to be able to order parts specific to your machine than a service provider who is not authorized by your manufacturerer.

 


Prices do not include taxes or environmental fees and are subject to change without notice.
Specifications are to the best of our knowledge; ICT Acquisitions will not be liable for incorrect information from manufacturers or distributors.
ICT Acquisitions sells to University Departments only; some education discounts may not apply to all.